Our services for you

The counsellors who are members of the Association des conseillers en hébergement du Québec (ACHQ) offer a complete range of services to make your life easier throughout the process of finding a residence, right up to the signing of the lease.

A CUSTOMIZED APPROACH

  • During the first telephone interview, we analyze your situation and collect the main information.
  • We meet with you at your home or at the hospital in order to fully understand the nature of your needs, explore your situation and discuss the specifics that characterize you as well as your expectations.
  • We also address the question of budget, which is essential in the process.

In order to fully assess the nature of your needs and expectations, according to your budget.

VALIDATION

  • Through a telephone interview or a face-to-face meeting with the professionals involved (social workers, nurses, specialists, etc.), the family or caregiver, depending on the circumstances.

In order to validate the information relative to your needs in terms of the specific care and services required for your state of health.

RECOMMENDATIONS

  • Research and presentation of a selection of certified residences (RPA or private CHSLD) in the desired region.

Meeting the strict quality standards recommended as well as the needs already identified.

PRESENCE

  • Accompanying you during visits to the selected residences (RPA or private CHSLD).

In order to support you, advise you and ensure that you have all the answers to your questions.

FOLLOW-UP

  • Support and assistance until the lease is signed.

In order to ensure that the terms of the lease and the services included correspond to the expectations identified during the preliminary discussions.

Give yourself a chance

From experience, we know that every move brings important changes in lifestyle and routine. Leaving a house full of memories is not easy. However, it is sometimes preferable to live in a safe place that offers the appropriate care for your condition, without the hassle of maintaining and managing a home.

Therefore, it is essential to give yourself some time to get used to and acclimatize to the changes in your life resulting from a move. This is why it is important to give “the runner a chance“, just as in your new place of residence.

We remain at your entire disposal after your move to answer any questions you may have and collect your comments if you wish.

How much will YOU pay for OUR services?

This is probably the second most frequently asked question.

The answer is quite simple:
there is no charge to YOU, for our services. Private seniors’ residences (RPA’s) pay the fees for residents who are accompanied by residential advisers.

10521, rue Rancourt
Montréal Québec
H2B 2P4

louissirois@acsaq.com
514 383.3383